Privacy policy

UrbannCity — a platform operated by Alphyx Inc.

Last updated : February 11, 2026

UrbannCity collects certain information to operate the platform, secure accounts, and improve the user experience.

We never sell your personal data.

If you have any questions about your data, you can contact us at any time.

1Information we collect

When you use UrbannCity, certain information may be recorded.

Account information

  • name
  • email address
  • phone number
  • profile photo (if added)
  • account preferences

Listing-related information

  • photos
  • description
  • property details
  • messages exchanged with other users
  • transaction documents (if used)

Technical information

  • IP address
  • device type and browser
  • activity logs
  • cookies and similar technologies

Location (optional)

If you allow it, we may use your location to improve map-based search.

2Why we use this information

We use this data solely to operate UrbannCity. This includes:

  • creating and managing your account
  • publishing and displaying listings
  • enabling messaging between users
  • preventing fraud and abuse
  • improving platform stability and performance
  • sending service-related notifications

We do not use your information to sell data to third parties.

3Sharing your information

UrbannCity does not sell your personal data. Some information may be shared in the following cases:

With other users

When you post a listing or contact someone through the platform.

With our technical providers

For example:

  • website hosting
  • email delivery
  • secure data storage

These providers use the data solely to operate UrbannCity.

Legal obligations

When required by law or to protect the rights and safety of users.

4Your rights

You remain in control of your information. At any time, you can:

  • access the information linked to your account
  • correct your information
  • download certain data
  • request deletion of your account

Some data may be retained temporarily if required by law or for security reasons.

5Data security

We take data security seriously. Measures include:

  • encrypted communications (HTTPS / TLS)
  • restricted access to data
  • monitoring to detect suspicious activity

No system is completely secure. We recommend protecting your credentials and password.

6Cookies

UrbannCity uses cookies to:

  • ensure the site works properly
  • remember certain preferences
  • improve navigation

You can manage or block cookies directly in your browser settings.

7Account deletion

You can delete your account at any time from your profile.

After deletion:

  • your account can be restored within 30 days
  • after that period, associated data is permanently deleted

Some information may be retained temporarily for legal or security reasons.

8Changes to this policy

We may update this policy as needed. In the event of a significant change, users will be informed through the platform or by email.

9Contact

For any questions about privacy or your data:

Privacy: privacy@urbanncity.com

Legal department: legal@urbanncity.com